Frequently Asked Questions

A website is your shop on the internet!

Think of it like this:

• Physical shop = people visit your location
• Website = people visit you ONLINE from anywhere in the world!

Why you need one:

• Customers can find you on Google
• People can see your products/services 24/7
• You can run Facebook & Instagram ads that lead to YOUR site
• Looks professional and builds trust with customers

Here's your 3-step roadmap to success:

Step 1: Create Your Website

You've done this — your website is ready!

2

Connect Your Domain

Link your own domain (e.g., yourbusiness.com) to look professional and build customer trust

Publish on Google

Submit your site to Google Search so customers can find you when they search for your products or services

Starting your online business is quick and easy with our AI-powered platform! Here's how to get started in minutes:

• 1. Create your website or store: Use AI to build a professional website or e-commerce store instantly - no coding required!
• 2. Connect your domain: Link your business domain (like your-business.com) to establish credibility
• 3. Add your products/services: Customize your store with your products, services, or content
• 4. Run ads and promote: Drive traffic to your website through social media ads, Google ads, or organic marketing
• 5. Grow your business: Start selling and watch your business grow!

Creating your online store is super simple:

• 1. Sign up: Create your free account
• 2. Describe your business: Tell our AI what kind of store or website you want (e.g., "I want to sell handmade jewelry" or "I need a restaurant website")
• 3. AI builds it: Our AI generates a complete website with all features in minutes
• 4. Customize: Change colors, add products, update content through the dashboard
• 5. Publish: Your site is live and ready for customers!

Usually it takes 3 to 4 minutes to create your website. However, if the website is large or complex, it may take 6 to 7 minutes.

The dashboard is your control center for everything! You can:

• Manage Products: Add, edit, or remove products from your store
• View Orders: Track customer orders and manage fulfillment
• Customize Design: Change colors, layouts, images, and text
• View Analytics: See visitor statistics, sales data, and more
• Manage Settings: Configure payments, shipping, and store settings
• Connect Domain: Link your custom domain

Everything you need is in one place - no technical skills required!

Great question! To get your website on Google:

• Link your custom domain to your website
• That's it - Google will find and index your site automatically!

Once you have your own domain (like yourname.com), your website becomes searchable on Google. People can find your business when they search for what you offer.

Yes! We offer domain purchasing directly through our platform. Here's what you need to know:

Benefits of purchasing through us:

• Automatic Setup: Everything is configured automatically - no technical work needed!
• One Dashboard: Manage your domain and website from the same place
• SSL Included: Free security certificate for your domain

Alternative Options:

You can also purchase domains from external providers like GoDaddy, Namecheap, Google Domains, etc. However, you'll need to manually configure DNS records to connect them to your website.

If you purchased your domain through our platform:

It's automatic! Your domain will be connected and configured instantly. Just select it from your dashboard and you're done!

If you purchased from an external provider (GoDaddy, Namecheap, etc.):

• 1. Go to your domain provider's DNS settings
• 2. Add the DNS records shown in your dashboard
• 3. Wait for propagation (usually 24-48 hours)
• 4. Your domain will be connected!

Yes, website creation is completely free!

Here's what you get with each plan:

• Free Plan: Create 1 website for free with basic AI models and an Instant.site subdomain. Note: Free websites may be deleted after 7 days and cannot be published on Google or linked to a custom domain.
• Ultra Plan ($9/month): Create up to 2 websites with full ownership, fast website speed, custom domain, and publish to Google.
• Business Plan ($20/month): Everything in Ultra plus up to 5 websites, ultra-fast speed, Meta/Instagram/TikTok pixels, Google Analytics, remove branding, and team collaboration.

We offer 3 simple plans:

• Free Plan: Get started at no cost! Create your first website, test features, and see how it works.
• Ultra Plan: $9/month - Great for personal projects:
  • Up to 2 websites
  • Fast website speed
  • Custom domain
  • Priority support
  • Publish to Google
• Business Plan: $20/month - Best for serious business:
  • Up to 5 websites
  • Ultra-fast website speed
  • Meta, Instagram, TikTok pixels
  • Google Analytics integration
  • Remove all branding
  • Invite 5 team members

Here's the simple difference:

Great question!

Business plan websites use special technology:

• Premium servers - Your images load super fast from servers around the world
• Instant loading - Your pages open in less than 1 second
• Dedicated resources - Premium servers for Business users

This means:

• Your visitors don't wait
• Less people leave your site
• More sales and customers!

Yes! Google confirmed this.

Fast websites rank higher because:

• Google wants to show the best sites to users
• Slow sites = bad experience = lower ranking
• Fast sites = happy visitors = higher ranking

Speed is one of Google's official ranking factors.

We're happy you love your website!

Important note about free accounts:

• Free websites may be deleted after 7 days if not upgraded
• To keep your website forever, upgrade to a paid plan
• Paid plans also give you a custom domain and more features

100% safe! We protect your data with:

• Strong encryption (like banks use)
• Secure servers with 24/7 monitoring
• Privacy first - we never share your info with anyone
• Regular backups to prevent data loss

Your data and websites are safe with us!

To get customers to discover your website or store, you need to run ads! Here are your options:

• Meta Ads (Facebook/Instagram): Great for reaching a wide audience with visual content
• TikTok Ads: Perfect for viral marketing and younger demographics
• Google Ads: Reach people actively searching for your products
• Snapchat Ads: Popular in Saudi Arabia and the Middle East

Running ads is a great way to grow your online business! Here's how to get started:

• 1. First, link your business domain: Having a professional domain (your-business.com) builds trust with customers and is required for most ad platforms.
• 2. Choose your ad platform:
  • Facebook/Instagram Ads: Great for visual products and reaching specific demographics
  • Google Ads: Perfect for reaching people searching for your products
  • TikTok Ads: Excellent for younger audiences and viral content
  • Snapchat Ads: Popular in Saudi Arabia and Middle East
• 3. Set up your ad account: Create a business account on your chosen platform
• 4. Create engaging content: Use high-quality images/videos of your products
• 5. Set your budget: Start small ($5-10/day) and scale based on results
• 6. Track and optimize: Monitor your ad performance and adjust accordingly

• Use a professional domain: Your-business.com looks more trustworthy than a generic URL
• Quality product photos: Invest in good photography - it makes a huge difference
• Optimize for mobile: Most customers shop on their phones
• Be active on social media: Post regularly and engage with your audience
• Provide excellent customer service: Happy customers become repeat customers
• Collect reviews: Social proof builds trust
• Start with a niche: It's easier to dominate a small market than compete in a large one

Your website's branding includes two key elements:

• Logo: Appears in your website header and helps visitors instantly recognize your brand. A good logo builds trust and makes your site look professional.
• Favicon: The small icon that appears in browser tabs, bookmarks, and search results. It helps users find your site when they have multiple tabs open.

Google Business Profile (formerly Google My Business) is a free tool that helps your business appear in:

• Google Maps: When people search for businesses nearby
• Local Search Results: The "business cards" that appear in Google searches
• Google Search: With your hours, address, photos, and reviews

Why you need it:

• Customers can find you when searching for services in your area
• Your business shows up with address, phone, and hours
• Customers can leave reviews and see your photos
• It's completely free!

Google Analytics 4 (GA4) is a free tool that tracks everything happening on your website:

• Visitor Count: How many people visit your site daily, weekly, monthly
• Traffic Sources: Where visitors come from (Google, Facebook, Instagram, etc.)
• Popular Pages: Which pages people view most
• User Behavior: What visitors do on your site (clicks, scrolls, purchases)
• Conversions: Track sales, sign-ups, and other goals

Why it matters:

• Know if your marketing is working
• Understand what customers want
• Make data-driven decisions to grow your business

Google Tag Manager (GTM) lets you add tracking codes to your website without touching any code.

What you can add with GTM:

• Facebook/Instagram Pixel: Track visitors from Meta ads
• TikTok Pixel: Track visitors from TikTok ads
• Conversion Tracking: Know when visitors make a purchase
• Other Marketing Tools: Any tracking code you need

Do you need it?

• Running ads? Yes, GTM helps track ad performance
• Want detailed analytics? Yes, GTM enables advanced tracking
• Just starting? You can add it later when needed

Google Search Console is a free tool that shows how your website performs in Google search:

• Search Queries: What words people type to find your site
• Click-through Rate: How often people click on your site in search results
• Indexing Status: Which of your pages Google knows about
• Mobile Usability: If your site works well on phones
• Issues & Errors: Problems that might hurt your ranking

Why it's important:

• See exactly how Google views your website
• Find opportunities to improve your ranking
• Fix issues before they hurt your traffic
• It's completely free!

Meta titles and descriptions control how your website appears in Google search results:

• Meta Title: The blue clickable headline in search results (recommended: 50-60 characters)
• Meta Description: The text snippet below the title (recommended: 150-160 characters)

Why they matter:

• Good titles and descriptions get more clicks
• They help Google understand what your page is about
• They affect your search ranking
• Each page should have unique meta tags

Tips for writing good meta tags:

• Include your main keywords naturally
• Make them compelling - convince people to click
• Be accurate about what's on the page
• Keep them within the character limits

Customizing your store is easy through the dashboard! You can change:

• Colors & Themes: Choose your brand colors and overall look
• Logo & Images: Upload your logo, banner images, and product photos
• Text & Content: Edit all text, descriptions, and page content
• Layout: Adjust how sections are arranged on your pages
• Products: Add, edit, or remove products with prices and descriptions

All changes are saved automatically and visible on your live site!

To format and organize your store layout:

• 1. Go to your dashboard
• 2. Click on "Customize" or "Edit Layout"
• 3. Use AI to describe the changes you want (e.g., "Move products section above the banner")
• 4. Or manually edit sections using the visual editor
• 5. Save your changes

You can always ask AI to help restructure your entire store layout by simply describing what you want!